Shipping Policy

Effective Date: 6/22/2025

Last updated: 7/8/2025

At My Creative Compass, we’re committed to making sure your order gets to you safely and in a timely manner. Below you’ll find information on shipping methods, timelines, costs, and more.

Where We Ship

We currently ship within the United States. If you're outside the U.S. and are interested in purchasing, please reach out to us directly at admin@my-creative-compass.com to see if we can accommodate international shipping.

Processing Times

Orders are typically processed within 3–5 business days after payment is received. This includes preparing, packaging, and labeling your items with care.

Custom or made-to-order items may take longer to prepare. If your order includes such items, you’ll see an estimated processing time on the product page.

Shipping Methods & Delivery Times

We offer standard shipping through major carriers such as USPS, UPS, or FedEx.

Delivery times typically range from:

Standard: 3–7 business days
Expedited: 2–3 business days (additional fees apply)

Once your order is shipped, you’ll receive a confirmation email with tracking information.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

Standard shipping usually ranges from $3–$10 depending on the item(s)
Free shipping may be offered during special promotions or for orders over a certain amount (e.g., $50+)

Packaging & Sustainability

Whenever possible, we use eco-friendly or recycled packaging to reduce waste while ensuring your items arrive in great condition.

Delays or Issues

We are not responsible for shipping delays caused by carriers, weather, or other external factors. If your package is lost, delayed, or arrives damaged, please contact us at admin@my-creative-compass.com within 7 days of the expected delivery date so we can assist you.

Returns & Exchanges

For returns, please see our Return Policy for details on eligibility and timeframes.

Note: Original shipping fees are non-refundable unless the item arrived damaged or was incorrectly sent.